Terms & Conditions

General Terms & Conditions

Quoted Prices: Prices are quoted assuming all line items are accepted together. If one or more line items are not accepted, the estimate is subject to repricing at the discretion of the Account Manager.

Scheduling and Delays: All acceptances are subject to delay or cancellation due to inclement weather, changes in site conditions, and/or route capacity.

Deposits: Any project totaling over $500 that is not part of a BudgetBilling contract will require a 50% deposit. Projects are subject to a scheduling window at the time the deposit is received.

Cancellations: Project cancellations received 7+ days prior to the scheduled start date will be subject to a refund (via the same payment method), less $100 or 10% of the total job, whichever is greater. Projects scheduled within 7 days of the start date will not be subject to a refund.

Payment Terms:

  • Residential: Default payment terms are net 15.
  • Commercial: Default payment terms are net 30.

Late Fees: Any invoice(s) not paid by the due date will be subject to a 3%, or $15, late fee, whichever is greater.

Collection Costs: Any costs incurred in attempts to collect a debt, including but not limited to court and attorney fees, will be the sole responsibility of the customer and will be deemed part of the services rendered.

Warranty and Guarantees: Warranties on our services and materials may vary depending on the specific project. For detailed information on warranties applicable to your project, please refer to the Terms & Conditions outlined in your individual project contract.

Force Majeure: Neither party shall be liable for any failure to perform due to unforeseen circumstances or causes beyond their reasonable control, including but not limited to acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, or accidents.

Dispute Resolution: In the event of a dispute, parties agree to attempt to resolve the issue through mediation before seeking legal action.

Confidentiality: Customer data will be handled and protected in accordance with all applicable laws and regulations.

Termination: Either party may terminate this contract by mutual written agreement, or for reasons such as non-payment or non-performance, provided a 15-day written notice is given for remedy. J and R Property Services may also terminate the contract if payments are not made within the stipulated time frame. Contracts may be nullified without liability in the event of unforeseen circumstances like natural disasters. Breach of any material term by either party, if not remedied within 15 days of written notice, is grounds for termination. All terminations should be communicated in writing and may be subject to additional fees or refunds as specified in the individual project contract.

Compliance with Laws: All services will be rendered in compliance with applicable laws and regulations of the State of New York.

Limitation of Liability: J and R Property Services shall not be liable for any indirect, incidental, or consequential damages or losses incurred by the client, except in cases of gross negligence or intentional misconduct.

Amendments: Changes to the contract must be in writing and signed by both parties.

Entire Agreement: This contract constitutes the entire agreement between the parties.

Governing Law: This agreement shall be governed by the laws of the State of New York.

BudgetBilling Payment Terms

Billing Cycle: All BudgetBilling contracts will be billed on either the 1st or the 15th of each month, depending on the original contract start date.

Service Commencement: Service will not commence until an auto-charge account is set up and the first payment is submitted.

Cancellation: Cancellation may be initiated at any time by the client through written notification. Such notification must be sent either via email to info@jandrlandscapes.com or through postal mail to P.O. Box 3046, Syracuse, NY 13220. Upon receipt of the cancellation notice, an account reconciliation will be conducted to determine services rendered up to the point of cancellation in relation to payments received. Any adjustments will be made accordingly to the client’s account. In the event of an overpayment, a refund will be issued to the card on file. Conversely, any underpayments will be auto-charged to the card on file, effective as of the cancellation date.

Refunds and Balances: Customer will receive a refund of any overpayment of services rendered to the card on file, or any balance of services rendered vs. payment submitted will be invoiced and due upon cancellation.

Annual Review: Prices will be reviewed annually in January. Any pricing updates will be emailed no later than January 15, and new billing will take effect during the February 15 billing cycle.

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8076 Thompson Rd. Cicero, NY 13039
info@jandrlandscapes.com | (315) 699-4971

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